SHIPPING POILCY
When will my order ship?
Orders are ship on business days only and within 3-5 business days. This handling time is required because paintings require custom package assembly to ensure there safe delivery.
How will shipping work? How much will it cost?
All paintings are typically shipped with UPS ground. If you are in need of using a different carrier or faster delivery, please use the contact form. We usually respond in 24hrs.
Shipping costs are based on your location and the size of your work and will include the cost of packing materials.
Will I need to sign for my package upon delivery?
Typically no, but your tracking number will generally indicate whether a signature is required to receive a shipment. If you’re worried about a shipment, we recommend shipping to a location where someone can receive your work, like an office building.
You don’t ship to my country. What should I do?
If we don’t have a shipping fee listed for your location, get in touch with us via our contact form and we’ll get a quote for you.
Can I return a work or cancel my order?
You can cancel your order within 24hr All shipped orders are non returnable
Where can I check the status of my order?
You will receive an email from us whenever there is an update to your order. The shipping confirmation email will include tracking information so that you may follow your shipment’s status.
Address Changes
If you provided us with an incorrect or incomplete address upon checkout, please notify us as soon as possible via the contact form. This includes out-of-date addresses on PayPal accounts. If you fail to notify us of an address change prior to the shipment of your order, you will be responsible for any additional shipping costs. Once the original package is returned to us and the additional shipping costs have been received, we will reship your order.
